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Problem with the product carousel and up or cross sells

This topic has 2 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Tony Rodriguez

amamatdi

Participant

January 24, 2024 at 00:33

hi
in my xstore builder when i editmy single product page in bottom of the page i make two product carousels one for the upsell second cross sells i configurate them but when i select in general upsell or cross sell i have a message saying that the query is availible when creating a single product template than i add a cross sells and upsell widget but i can t configurate like the carousel like i want please help me to do it

Please, contact administrator
for this information.

#381035 Copied Theme version: 9.2.6 WooCommerce version: 8.5.1

1 Answer

Tony Rodriguez

Support staff

January 24, 2024 at 08:43

Hello, @amamatdi,

We hope this message finds you well.

We would like to inform you that the “Upsells Query” feature becomes accessible when you are in the process of creating a single product template. This functionality allows you to manage to upsell products directly from the “Linked Products” section under the product data settings. Here, you can conveniently add or remove upsell items from the single product page of the respective product, provided that you are utilizing a custom Single Product layout.

To tailor the appearance of your custom Single Product page, you may edit the layout and specify the conditions for its display according to your preferences.

For your convenience, we have prepared a visual tutorial to guide you through this process. You can access the instructional video via the following link:
https://www.veed.io/view/5a34169b-bd68-4b18-979a-9f1b192df4ef?sharingWidget=true&panel=share

Should you require any additional support or have any questions, please feel free to contact us. We are here to assist you.

Warm regards,
The 8Theme Team

#381057 Copied
Tagged: cross sells troubleshooting, product carousel problems, up sells problem, woocommerce issues, woocommerce wordpress fixes, wordpress themes
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