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Problem with the product slider - by d9a12s

This topic has 12 replies, 3 voices, and was last updated 4 years, 3 months ago ago by Olga Barlow

d9a12s

Participant

September 8, 2020 at 00:56

I have a problem with the product slider, it doesn’t appear at all. The imagenes are display in the list way.

#250743 Copied Theme version: .6.3.2

11 Answers

Rose Tyler

Support staff

September 8, 2020 at 08:12

Hello,

Thanks for using our theme.
Try to disable all the third-party plugins, that do not come bundled with our theme https://www.8theme.com/demo/docs/royal/Plugins/Included_Plugins , and check how it works then.
If the problem is independent of plugins, provide temporary wp-admin access, so we can take a closer look. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it. Delete this account once all questions will be solved.

Regards

#250756 Copied

d9a12s

Participant

September 9, 2020 at 04:24

I send you the info in the private area i try disable the plugins but it didn’t work.

Please contact administrator
for this information.

#250854 Copied

Rose Tyler

Support staff

September 9, 2020 at 14:43

Hello,

I do not see the problem on your Home page – https://prnt.sc/ueb8ti Have you solved it?
Is there anything else I can help you with?

Regards

#250938 Copied

d9a12s

Participant

September 9, 2020 at 19:20

The problem is in the products here is a link
https://orun-osupa.com/product/woo-logo-3/ in all the products I have the same problem.

#250973 Copied

Rose Tyler

Support staff

September 10, 2020 at 11:13

Theme Options > Single product > Enable slider for gallery images https://prnt.sc/uetufq

Regards

#251039 Copied

Rose Tyler

Support staff

September 10, 2020 at 13:12

Is there anything else I can help you with?
Could you change the rating for the Royal on ThemeForest?

Regards

#251054 Copied

d9a12s

Participant

September 10, 2020 at 17:25

Thanks for the support

#251085 Copied

d9a12s

Participant

September 10, 2020 at 21:47

I´m sorry but I jave one last question
How can I edit the tab of Returns& Delivery that appear in each product?

#251095 Copied

Rose Tyler

Support staff

September 11, 2020 at 10:05

Hello,

Theme Options > Single product > Custom tab https://prnt.sc/uffiwl

Regards

#251128 Copied

d9a12s

Participant

September 15, 2020 at 00:30

Thanks I’m sorry to bother but where can I edit the footer?

#251388 Copied

Olga Barlow

Support staff

September 15, 2020 at 13:49

Hello,

Watch the video tutorial https://youtu.be/KWAQRXZXsaw
Edit footer using WPBakery page builder and Static Blocks.

Regards

#251439 Copied
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