Problem with the registration page - by rutyehuda000

This topic has 13 replies, 3 voices, and was last updated 9 years, 12 months ago ago by Eva Kemp

  • Avatar: rutyehuda000
    rutyehuda000
    Participant
    December 4, 2014 at 04:51

    Website: http://www.chevaletstore.com

    no matter what I use username from “aljkhdklajhfuiwe” to “rutyehuda876–” always tells me that this username is already in use, to find another and have changed 20 times. I begin to think that there is a problem with the registration .. Might help me with this?

    12 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 4, 2014 at 08:30

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: rutyehuda000
    rutyehuda000
    Participant
    December 5, 2014 at 05:07

    hello I’m sending you the access to my page.

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 5, 2014 at 09:12

    Hello,

    I’ve checked your registration page and it’s work well. Look at screenshot: http://prntscr.com/5de7hk
    As I see you have old Visual Composer version. We can help you to update.
    Please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: rutyehuda000
    rutyehuda000
    Participant
    December 5, 2014 at 13:22

    Thanks very much…
    sending you the ftp acsess inprivate coment

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 5, 2014 at 13:37

    Updating is finished. You can check.

    Regards,
    Robert Hall.

    Avatar: rutyehuda000
    rutyehuda000
    Participant
    December 5, 2014 at 15:13

    Thanks for the update…
    But Still not work the registration page..
    I am you using a computer with MAC OS X operating system, Do you think is why I can not register?

    I found that WooCommerce plugin within Legenda temple is outdated. check this out: legenda / WooCommerce / myaccount / form-login.php version 2.1.0 is out of date. The core version is 2.2.6,

    I will paste the report status of Woocommerce:

    ### Environment ###

    Home URL: http://www.chevaletstore.com
    Site URL: http://www.chevaletstore.com
    WC Version: 2.2.8
    WC Database Version: 2.2.8
    WP Version: 4.0.1
    WP Multisite Enabled: No
    Web Server Info: Apache
    PHP Version: 5.5.19
    MySQL Version: 5.1.73
    WP Active Plugins: 10
    WP Memory Limit: 256 MB
    WP Debug Mode: No
    WP Language: en_US
    WP Max Upload Size: 8 MB
    PHP Post Max Size: 8 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 5000
    SUHOSIN Installed: No
    WC Logging: Log directory (/homepages/34/d532286220/htdocs/chevalet/wc-logs/) is writable.
    Default Timezone: Default timezone is UTC
    fsockopen/cURL: Your server has fsockopen and cURL enabled.
    SOAP Client: Your server has the SOAP Client class enabled.
    WP Remote Post: wp_remote_post() was successful – PayPal IPN is working.

    ### Locale ###

    decimal_point: .
    thousands_sep: N/A
    mon_decimal_point: N/A
    mon_thousands_sep: N/A

    ### Plugins ###

    Installed Plugins: Glass by Jan-Mark Wams version 1.3.2
    WPBakery Visual Composer by Michael M – WPBakery.com version 4.3.4
    Revolution Slider by ThemePunch version 4.6.5
    Screets Live Chat by Screets Team version 1.5
    Social Profile Linking by SKSPHPDEV version 1.0
    WooCommerce 2Checkout – Inline Checkout by WooThemes version 1.1.3
    WooCommerce by WooThemes version 2.2.8
    WooThemes Helper by WooThemes version 1.3.0
    YITH Woocommerce Compare by Your Inspiration Themes version 1.2.2
    YITH WooCommerce Wishlist by Your Inspiration Themes version 1.1.7

    ### Settings ###

    Force SSL: No

    ### WC Pages ###

    Shop Base: #1541 – /shop-2/
    Cart: #1499 – /cart/
    Checkout: #1501 – /checkout/
    My Account: #1498 – /my-account/

    ### WC Taxonomies ###

    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    ### Theme ###

    Theme Name: LEGENDA – 8theme WordPress theme
    Theme Version: 2.4.1
    Theme Author URL: http://themeforest.net/user/8theme
    Is Child Theme: No
    WooCommerce Support: Yes

    ### Templates ###

    Template Overrides (WooCommerce):legenda/woocommerce/archive-product.php
    legenda/woocommerce/cart/cart-empty.php
    legenda/woocommerce/cart/cart-item-data.php
    legenda/woocommerce/cart/cart-shipping.php
    legenda/woocommerce/cart/cart-totals.php
    legenda/woocommerce/cart/cart.php
    legenda/woocommerce/cart/cross-sells.php
    legenda/woocommerce/checkout/form-billing.php
    legenda/woocommerce/checkout/form-checkout.php
    legenda/woocommerce/checkout/form-coupon.php
    legenda/woocommerce/checkout/form-login.php
    legenda/woocommerce/checkout/form-pay.php
    legenda/woocommerce/checkout/form-shipping.php
    legenda/woocommerce/checkout/review-order.php
    legenda/woocommerce/content-product.php
    legenda/woocommerce/content-product_cat.php
    legenda/woocommerce/content-single-product.php
    legenda/woocommerce/content-widget-product.php
    legenda/woocommerce/global/form-login.php
    legenda/woocommerce/global/quantity-input.php
    legenda/woocommerce/loop/add-to-cart.php
    legenda/woocommerce/loop/loop-end.php
    legenda/woocommerce/loop/loop-start.php
    legenda/woocommerce/loop/no-products-found.php
    legenda/woocommerce/loop/pagination.php
    legenda/woocommerce/loop/rating.php
    legenda/woocommerce/myaccount/form-edit-address.php
    legenda/woocommerce/myaccount/form-login.php version 2.1.0 is out of date. The core version is 2.2.6
    legenda/woocommerce/myaccount/my-account.php
    legenda/woocommerce/myaccount/my-downloads.php
    legenda/woocommerce/myaccount/my-orders.php
    legenda/woocommerce/single-product/add-to-cart/external.php
    legenda/woocommerce/single-product/add-to-cart/simple.php
    legenda/woocommerce/single-product/add-to-cart/variable.php
    legenda/woocommerce/single-product/meta.php
    legenda/woocommerce/single-product/product-image.php
    legenda/woocommerce/single-product/product-thumbnails.php
    legenda/woocommerce/single-product/related.php
    legenda/woocommerce/single-product/short-description.php
    legenda/woocommerce/single-product/tabs/tabs.php
    legenda/woocommerce/single-product/title.php
    legenda/woocommerce/single-product/up-sells.php
    legenda/woocommerce/single-product-reviews.php
    legenda/woocommerce/single-product.php

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    December 5, 2014 at 17:55

    Hello,

    We’ve updated form-login.php file.
    Please check registration form now and clear browser cache before or check in some other browser.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: rutyehuda000
    rutyehuda000
    Participant
    December 5, 2014 at 21:46

    ok, hi Now after your update.. I have a problem with the product page.. can you check that?
    A codes in the product page and no center aling the words of every product…
    please can you check now.. It’s importante to be ready today..

    thanks

    Avatar: rutyehuda000
    rutyehuda000
    Participant
    December 6, 2014 at 05:22

    the product page screen shoot

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 6, 2014 at 09:00

    Hello,

    Please add following code into custom.css file.

    .products-grid .product .product-name{
    text-align:center;
    }
    

    Also you need to reupdate all categories. Navigate to Products->Categories->edit all of them one by one and click “update”.

    Regards,
    Robert Hall.

    Avatar: rutyehuda000
    rutyehuda000
    Participant
    December 6, 2014 at 15:38

    hello Robert thanks about the update of the categories, really works..
    but the code ( .products-grid .product .product-name{
    text-align:center;
    } ) in the default.custom.css file. don’t work… can you help me please..

    Avatar: Eva
    Eva Kemp
    Support staff
    December 6, 2014 at 16:53

    Hello,

    Please watch this tutorial how to create custom.css file.

    Regards,
    Eva Kemp.

  • Viewing 13 results - 1 through 13 (of 13 total)

The issue related to '‘problem with the registration page’' has been successfully resolved, and the topic is now closed for further responses

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.