Problem with the secondary menu dropdown. Lags and then loads

This topic has 3 replies, 2 voices, and was last updated 8 minutes ago ago by george

  • Avatar: george
    george
    Participant
    January 19, 2025 at 14:11

    Hi, I face a problem with the secondary dropdown menu view on my eshop.

    When I place my mouse on a category that contains a dropdown menu, this menu lags as you can see on the screenshot.

    After this lag, it loads correctly.

    Can you please inform me how can I fix this issue?

    Files is visible for topic creator and
    support staff only.
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 19, 2025 at 14:24

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best regards,
    8Theme’s Team

    Avatar: george
    george
    Participant
    January 19, 2025 at 15:10

    yes of course. please check private section

    Content is visible for topic creator and
    support staff only.
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