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Problem with the Stripe payment gateway for WooCommerce

This topic has 5 replies, 2 voices, and was last updated 8 years, 1 months ago ago by Jack Richardson

Elimy

Participant

October 20, 2016 at 19:03

Hi,

I need help to resolve a problem with the Stripe payment gateway for WooCommerce.

I get an error, “Please make sure your card details have been entered correctly and that your browser supports JavaScript.”

I’ve readed about the following solution here : https://docs.woocommerce.com/document/stripe/#i-get-an-error-please-make-sure-your-card-details-have-been-entered-correctly-and-that-your-browser-supports-javascript

The solution is almost always a theme conflict. Try switching to the Twenty Fifteen theme to see if the issue disappears. If so, you likely have a JavaScript error or conflict in your theme. Try to find the JavaScript error or switch to a higher quality theme.

BUT if I try switching to the Twenty fifteen theme, I will lost all my setting when I will go back to the WooPress – Responsive Ecommerce WordPress Theme, isn’t it ?

Can you help me or give me a tips to solve my problem ?

Many thanks !

Please, contact administrator
for this information.

#143428 Copied

4 Answers

Elimy

Participant

October 20, 2016 at 19:16

I’ve seen on others topics, it would be about “checkout” folder ?

#143435 Copied

Jack Richardson

Support staff

October 20, 2016 at 19:41

Hello,

We’ve sent updated files to your email address. Please check it. Extract the archive and upload the files to the folder wp-content/themes/woopress/woocommerce/checkout.

Best regards,
Jack Richardson.

#143440 Copied

Elimy

Participant

October 20, 2016 at 20:15

PERFECT ! All is OK now with Strip payement gateway.
Many thanks. It was hard to find a solution…until you 😉

#143446 Copied

Jack Richardson

Support staff

October 20, 2016 at 20:24

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#143448 Copied
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Problem with the Stripe payment gateway for WooCommerce

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