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Problem with theme update - by lavarto - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 3 years, 10 months ago ago by Rose Tyler

lavarto

Participant

February 2, 2021 at 09:03

Hi again I have a problem updating the theme gives me this error:

Update failed: The package cannot be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Please do not send me this: Do the update of the theme and plugins via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/

I want you to fix the problem and i to get automatic updates. That’s why I bought your theme and I didn’t download it from the many sites where I can download for free: https: //www.google.com/search? Client = opera & hs = Cat & ei = j_0YYN2CKsOAkwW -z6DoBQ & q = xstore + nulled & oq = xstore + nulled & gs_lcp = CgZwc3ktYWIQAzoHCAAQRxCwAzoFCAAQsQM6AggAOggIABCxAxCDAToHCAAQsQMQCjoECAAQCjoHCC4QsQMQCjoKCAAQsQMQgwEQCjoECAAQHlDXF1jeUWCGU2gHcAJ4AIABigGIAdEMkgEEMS4xM5gBAKABAaoBB2d3cy13aXrIAQjAAQE & sclient = psy-ab & ved = 0ahUKEwidhqeY1cruAhVDwKQKHb4nCF0Q4dUDCAw & uact = 5

Thanks,

#271722 Copied Theme version: 7.2.4

5 Answers

Rose Tyler

Support staff

February 2, 2021 at 20:17

Hello,

Thanks for using our theme.
Please follow next steps:
(1) deactivate the theme in XStore > Dashboard and activate it again using your purchase code. (2) After that you need to go to WP Dashboard > Updates > press “check updates” link to force check and clear cached links and only after that try to (3) update theme and XStore core plugin.

Regards

#271893 Copied

kaczorwiki

Participant

February 2, 2021 at 22:57

has the same update problem

“(1) deactivate the theme in XStore > Dashboard and activate it again using your purchase code. (2) After that you need to go to WP Dashboard > Updates > press “check updates” link to force check and clear cached links and only after that try to (3) update theme and XStore core plugin.”

does not help

#271926 Copied

lavarto

Participant

February 2, 2021 at 22:59

Thank you!
It happened.

#271927 Copied

Rose Tyler

Support staff

February 3, 2021 at 10:36

Hello Lavarto,

Great. Thanks for letting us know

Regards

#271998 Copied

Rose Tyler

Support staff

February 3, 2021 at 10:37

Hello Kaczorwiki,

Please submit a new topic here – https://www.8theme.com/forums/xstore-wordpress-support-forum/ Let us know what version of the theme do you use right now.

Regards

#271999 Copied
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