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Problem with translations via PolyLang and Loco Translate

This topic has 9 replies, 2 voices, and was last updated 2 years, 1 months ago ago by Rose Tyler

Artur

Participant

October 9, 2022 at 07:51

Hello, can you tell me how to translate the SALE text above the product image

#336067 Copied Theme version: 8.3.4

8 Answers

Rose Tyler

Support staff

October 9, 2022 at 12:47

Hello,

We do not see the problem on your site – https://prnt.sc/vaXXRV6XzNHU https://prnt.sc/bU1laX8vOXXY

Regards

#336081 Copied

Artur

Participant

October 9, 2022 at 13:53

in russian version note translate

#336082 Copied

Artur

Participant

October 9, 2022 at 13:58

the text is only in Armenian, how to make a translation for the Russian version of the site?

#336083 Copied

Rose Tyler

Support staff

October 10, 2022 at 07:13

Hello,

Check if the “Sale” text is translated using Loco translate for the theme and Core plugin. Clear cache and temporarily disable CDN. Check the result. If this doesn’t help, contact the support of PolyLang plugin

Regards

#336102 Copied

Artur

Participant

October 10, 2022 at 09:18

The problem is that this text is written here (seen in the screenshot) and since it is an input, neither LocoTranslate nor PolyLang can do anything, there is no code written on your theme that would add it to translations, so the problem is in the theme side, and plugins don’t change the translation here, I need to solve this problem, or I need to do something so that I can write a shortcode there, if the shortcode works, then I can make a shortcode with text translation. If the problem was in PolyLang, then translation through Loco Translate should have worked, but it does not work

#336108 Copied

Rose Tyler

Support staff

October 10, 2022 at 13:36

Hello,

We did not get reports about this problem from other our customers. XStore is compatible with PolyLang, but we do not provide support for it, because it is 3rd party plugin. Please read this article https://polylang.pro/doc/my-theme-provides-a-wpml-config-xml-but-nothing-appears-in-the-strings-translation-table/ – and ask about further assistance from the plugin side.
Loco translate allows to translate the site into 1 language but mentioned “Sale” text you edit/translate/change via Customizer, so ask for assistance from the PolyLang side, as was mentioned.
I hope for your understanding.

Regards

#336132 Copied

Artur

Participant

October 10, 2022 at 14:48

Okay, I have another ticket, which has not been answered for 2 days, you can answer me there and help solve another problem

#336139 Copied

Rose Tyler

Support staff

October 11, 2022 at 07:41

Okay.
Have a nice day!

Regards

#336193 Copied
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Problem with translations via PolyLang and Loco Translate

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