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Problem with variation image - by Giovanni Rizza

This topic has 6 replies, 2 voices, and was last updated 5 years, 11 months ago ago by Rose Tyler

  • Avatar: Giovanni_Rizza
    Giovanni Rizza
    Participant
    December 3, 2018 at 13:03

    Hi,
    we had a problem with image variation, when variation is choosen the image become smallest.

    https://www.giulianadifranco.com/prodotto/anello-agrodolce-j-a82/

    Please can you help us

    #205251 Copied Theme version: 5.1 WooCommerce version: 3.5.0
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2018 at 13:12

    Hello,

    I would recommend you to update XStore theme to the latest version 5.1.3 and Core plugin – 1.1.7 https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    Regards

    #205253 Copied
    Avatar: Giovanni_Rizza
    Giovanni Rizza
    Participant
    December 3, 2018 at 15:03

    Hi have update theme and plugin but the problem persists

    #205284 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2018 at 15:40

    Hello,

    Have you cleared all cache?
    Please try to disable 3rd party plugins to check if one of them causes the problem.
    Provide us with temporary wp-admin so we can take a closer look.

    Regards

    #205296 Copied
    Avatar: Giovanni_Rizza
    Giovanni Rizza
    Participant
    December 3, 2018 at 15:57

    Solved.
    Many Thanks

    #205299 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2018 at 16:01

    You’re welcome!

    Regards

    #205301 Copied
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