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Problem with visual composer - by Rodrigo

This topic has 6 replies, 2 voices, and was last updated 9 years ago ago by Robert Hall

  • Avatar: Rodrigo Fernandez
    Rodrigo
    Participant
    November 2, 2015 at 18:58

    Hi:
    I’m trying upload the update of visual composer…but when I upload the plugin folder, the next text show me: (in private content)…what can I do?

    Thanks!!

    Please, contact administrator
    for this information.
    #97360 Copied
    5 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 2, 2015 at 19:29

    Hello,

    As you can see here this file was deleted in the latest theme update:
    http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050
    See screenshot: http://prntscr.com/8y9a4t

    Please try to delete this file and check issue.

    Regards,
    Robert Hall.

    #97370 Copied
    Avatar: Rodrigo Fernandez
    Rodrigo
    Participant
    November 3, 2015 at 09:49

    Sorry..but I don’t understand…what file i must delete? Where is it?

    Sorry for my ignorance…

    Thank you

    #97471 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 3, 2015 at 10:11

    Hello,

    This file wp-content/themes/woopress/vc_templates/vc_row.php.
    You can delete it via FTP.

    Regards,
    Robert Hall.

    #97473 Copied
    Avatar: Rodrigo Fernandez
    Rodrigo
    Participant
    November 3, 2015 at 11:25

    Fix it!!!

    Thank you!!! 😉

    #97504 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 3, 2015 at 11:34

    You’re welcome!

    Regards,
    Robert Hall.

    #97507 Copied
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