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Problem with Visual Composer and XStore Theme

This topic has 4 replies, 2 voices, and was last updated 8 years, 2 months ago ago by Olga Barlow

tintineonet

Participant

September 9, 2016 at 13:21

Hello!

Since yesterday, VC is not working correctly. (The post grid don’t show anything, and It`s a primordial part of my web).

We have the ultimate updated of XStore Theme and we had seen that There is a new updated por WPBakery by Visual Composer but We don’t have any product license.

How I fix the problems? Do EightTheme give me a new version of VC?

The part of website is: http://www.tintineo.net/#1466668860165-51f52fa4-228d (for example) and http://www.tintineo.net/escoge-hermandad-o-festividad-jerez/#1467022219907-eb951743-1cf8 (one of them)

Regards, 🙂

#139296 Copied Theme version: Last Version WooCommerce version: Last Version

3 Answers

Olga Barlow

Support staff

September 9, 2016 at 14:08

Hello,

Our documen†ation has detailed information about plugin licenses https://www.8theme.com/demo/docs/xstore/#plugins_34_activation_and_purchase_codes and plugin update. You can find the latest version of VC plugin here https://www.8theme.com/download-plugins/

Regards

#139300 Copied

tintineonet

Participant

September 9, 2016 at 15:18

Hello Olga,

The problem continues. And I don’t know what happen! Please, check my web and give me a solution. It’s an important part of my web.

The post grid don’t show anything, and It`s a primordial part of my web

The part of website is: http://www.tintineo.net/#1466668860165-51f52fa4-228d (for example) and http://www.tintineo.net/escoge-hermandad-o-festividad-jerez/#1467022219907-eb951743-1cf8 (one of them)

#139307 Copied

Olga Barlow

Support staff

September 9, 2016 at 16:00

Hello,

Provide, please, admin panel and FTP access to your site. We’ll check what could be the reason of your problem.

Regards

#139311 Copied
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