Problem with woocommerce - by rizvejoarder

This topic has 56 replies, 5 voices, and was last updated 9 years, 8 months ago ago by Eva Kemp

  • Avatar: rizvejoarder
    rizvejoarder
    Participant
    April 21, 2015 at 08:26

    Hello,

    I am having some problem. When I am Clicking add to cart button, it’s loading and loading. I use popup system for add to cart option so when I click add to cart, It’s showing loading image which is default but it’s not doing anything else.

    What I do and how I fixed this? I just updated woocommerce new version but same problem.

    If I refresh the page, It’s showing that product added in cart.

    Also when clicking in checkout option, It’s not showing paypal button. It’s showing but something hidden?

    Let me know how can I solve.

    thanks

    55 Answers
    Avatar: rizvejoarder
    rizvejoarder
    Participant
    April 21, 2015 at 08:27


    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 21, 2015 at 08:30

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: rizvejoarder
    rizvejoarder
    Participant
    April 21, 2015 at 08:32

    please check

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    April 21, 2015 at 09:52

    Hello,

    Did you made some changes in original theme files?
    Also please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: rizvejoarder
    rizvejoarder
    Participant
    April 21, 2015 at 10:10

    yes, One change made as I saw after update mobile menu was not worked for me. It was shown blank.

    So I added this

    .mobile-nav .menu >li a{color:white !important}

    In custom.css file.

    This cause issue?

    Avatar: rizvejoarder
    rizvejoarder
    Participant
    April 21, 2015 at 10:18

    still need ftp?

    Avatar: Eva
    Eva Kemp
    Support staff
    April 21, 2015 at 12:44

    Hello,

    Yes, we still need FTP access.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: rizvejoarder
    rizvejoarder
    Participant
    April 21, 2015 at 13:10

    check please.

    Please, contact administrator
    for this information.
    Avatar: leo
    leo
    Participant
    April 21, 2015 at 17:12

    I estimated l have a problem with the theme woopress checkout , NO WORK check panel configuration management and good, the short code also is ok . now what you see is folders and saw theme of WooCommerce next within the theme and only saw 3 files . Not that . but it does not work

    Avatar: rizvejoarder
    rizvejoarder
    Participant
    April 21, 2015 at 17:14

    So what is the solution? What I do?

    Avatar: leo
    leo
    Participant
    April 21, 2015 at 17:19

    That ‘s what I want to know SIMI THEMES THIS BAD ?? WHAT WILL FIX ME ??? I hope so
    Watch for a better answer?

    Avatar: rizvejoarder
    rizvejoarder
    Participant
    April 21, 2015 at 17:22

    this theme work perfect for me before last update. suddenly it’s stop working. I don’t get your point? how can I fix it? it’s really important for me to make it online?

    Avatar: Brian Johnson
    Brian Johnson
    Member
    April 21, 2015 at 17:24

    Hello

    Sorry for the long delay with answer. Currently we are working on your site and will reply as soon as possible. Thank you for understanding.

    With best regards
    Brian Johnson

    Avatar: rizvejoarder
    rizvejoarder
    Participant
    April 21, 2015 at 17:26

    Thank you. I appreciate your help. Please also don’t forget to tell me where is the problem for my future learning.

    Avatar: leo
    leo
    Participant
    April 21, 2015 at 17:28

    estimated
    Checkout does not work that has to fix please
    http://www.dresssur.cl if you pay at checkout DOES NOT WORK . as I told the shortcode okay settings administration panel is fine, but can not make the purchase. That is very serious. I need ESO

    Avatar: Brian Johnson
    Brian Johnson
    Member
    April 21, 2015 at 17:28

    Sorry we are unable to login with ftp credentials you gave to us. Please check them.

    With best regards
    Brian Johnson

    Avatar: leo
    leo
    Participant
    April 21, 2015 at 17:30

    Thank you very much I hope your help is urgent. my client is very demanding and pushes me every time

    Avatar: leo
    leo
    Participant
    April 21, 2015 at 17:32

    What time could be a solution. The theme is very beautiful but if this does not help me wrong .

    Avatar: Brian Johnson
    Brian Johnson
    Member
    April 21, 2015 at 17:32

    Please provide us with correct ftp credentials. We cannot login with those you provided us before.

    With best regards
    Brian Johnson

    Avatar: leo
    leo
    Participant
    April 21, 2015 at 17:36

    safe around here send my keys ? no one else sees ? well I am going to send i need help

    Please, contact administrator
    for this information.
    Avatar: rizvejoarder
    rizvejoarder
    Participant
    April 21, 2015 at 17:42

    Could you please check via my hosting? seems FTP not working?

    Please, contact administrator
    for this information.
    Avatar: leo
    leo
    Participant
    April 21, 2015 at 17:46

    The keys are correct
    wordpress keys are

    I did not understand . You can not go via FTP to my server ?
    and check via yout hosting?

    Please, contact administrator
    for this information.
    Avatar: rizvejoarder
    rizvejoarder
    Participant
    April 21, 2015 at 17:47

    leo, I am not staff. I open this topic and asking help as like you

    Avatar: Eva
    Eva Kemp
    Support staff
    April 21, 2015 at 17:59

    Hello @rizvejoarder,

    The problem is caused by one of your 3rd-party plugins. Please disable them one by one to find it out.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: rizvejoarder
    rizvejoarder
    Participant
    April 21, 2015 at 18:11

    All third party plugins disabled but still not working.

    Avatar: Eva
    Eva Kemp
    Support staff
    April 21, 2015 at 18:13

    Hello @leo,

    We can’t access wp-admin panel with the credentials you provided.
    Please give us correct login details for wp-admin panel and FTP.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: rizvejoarder
    rizvejoarder
    Participant
    April 21, 2015 at 18:15

    must be work. check again please?

    Please, contact administrator
    for this information.
    Avatar: leo
    leo
    Participant
    April 21, 2015 at 18:16

    the shipping hidden content

    Please, contact administrator
    for this information.
    Avatar: leo
    leo
    Participant
    April 21, 2015 at 18:27

    the keys are ok now?

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