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Problem with woocommerce product filter.

This topic has 3 replies, 3 voices, and was last updated 9 months, 4 weeks ago ago by Andrew Mitchell

Mazzella

Participant

January 29, 2024 at 13:13

Hello,

I’m having a problem with woocommerce product filter and Xstore. When I select a filter the first time and then the filter disappears and it is impossible to deselect it.

Do you have an idea ?

Thank you,

Julien

Please, contact administrator
for this information.

#381515 Copied Theme version: 9.2.6 WooCommerce version: 8.5.1

2 Answers

Rose Tyler

Support staff

January 29, 2024 at 15:45

Hello, Mazzellla,

Thank you for reaching out to us with your concern regarding the WooCommerce product filter.

We kindly request that you conduct a test to evaluate the functionality of filters when the default WooCommerce theme, Storefront, is activated on your website. This can be done by navigating to Appearance > Themes within your site’s dashboard.

It has come to our attention that you are utilizing additional plugins for filtering purposes. Consequently, the behavior you are experiencing may not be related to our theme. We recommend reaching out to WooCommerce support for further assistance in this matter.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#381554 Copied

Andrew Mitchell

Support staff

January 31, 2024 at 11:44

Dear Mazzellla,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#381913 Copied
Tagged: fix woocommerce product filter, troubleshooting woocommerce product filter, woocommerce filter issues, woocommerce product filter solutions, wordpress woocommerce filter problems, wordpress woocommerce themes
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