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Problem with WPBakery 6.8.0 after the newest update

This topic has 2 replies, 2 voices, and was last updated 2 years, 10 months ago ago by Rose Tyler

  • Avatar: effie_kyr
    effie_kyr
    Participant
    February 3, 2022 at 23:57

    Hi,
    When we updated WP Bakery Builder to V. 6.8.0, which came with the Theme update the back end builder was not loading. We had to go back to version 6.7.0.

    #316120 Copied Theme version: 8.1 WooCommerce version: 6.1.1
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 4, 2022 at 13:22

    Hello,

    What PHP version do you use?
    If your site is live, we would recommend creating a staging site (full copy of the existing one), and doing all updates there.
    Can you see any error in the browser console? Provide temporary wp-admin and FTP access, so we can take a closer look.

    Regards

    #316175 Copied

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