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Problem with Xstore theme and elementor carousel

This topic has 2 replies, 2 voices, and was last updated 2 months, 1 weeks ago ago by Tony Rodriguez

yo1

Participant

January 22, 2025 at 23:58

When I have the Xstore theme and the Elementor Pro plugin activated. When adding Carousel elements they don’t work at all, when I deactivate the theme they work.

#431802 Copied Theme version: 9.4.6

1 Answer

Tony Rodriguez

Support staff

January 23, 2025 at 07:23

Hello, @yo1,

Thank you so much for purchasing our theme and contacting our support center.

Could you kindly install and activate the following plugins on your website:

– WooCommerce (version 9.6.0)
– XStore Core (version 5.4.7)
– Elementor

Once the plugins are installed and activated, please check if the issue persists.

If the problem continues, we kindly request you to provide the following:
1. A screenshot of the issue, with the relevant area clearly marked.
2. Your website’s WordPress admin access details, shared securely in the private content area.

This will allow us to review your settings more closely and assist you in resolving the issue effectively.

Thank you for your cooperation.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#431828 Copied
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