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Problem with xStore tools on Elementor – Sale badge and Banner Links

This topic has 7 replies, 2 voices, and was last updated 2 years, 3 months ago ago by Takis

Takis

Participant

September 21, 2022 at 09:00

After the recent updates of xStore theme and XStore Core plugin I have a strange problem on my homepage with elementor. On the first half page the sale badge has the sale percentage as it should be but below on the second half of the page is displaying the text “ΠΡΟΣΦΟΡΑ” although I have deleted the text and selected to show sale percentage. The same is happening with the links on the banners too. I have all the banners with links but when the user clicks nothing happens. It’s like it doesn’t have links but on the first 2 banners is working.

#334627 Copied Theme version: 8.3.3 WooCommerce version: 6.9.2

6 Answers

Rose Tyler

Support staff

September 21, 2022 at 10:06

Hello @Takis,

Thanks for using our theme.
Please provide temporary wp-admin access, so we can take a closer look at your settings.
wp-admin access: Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#334633 Copied

Takis

Participant

September 21, 2022 at 10:57

Hello! I send you temporary access.

Please contact administrator
for this information.

#334638 Copied

Rose Tyler

Support staff

September 21, 2022 at 16:13

Hello,

1/ Could you please, check your banners now ? If they are ok, notify us ! The fix will be included in next theme update too 🙂
2/ If you are talking about Products Grid elements below -> https://prnt.sc/D9FzfeMj9JBg they don’t inherit global theme options for products so Sale text is not percentage because such option is set in Theme Options. You may provide your idea as request here -> https://www.8theme.com/roadmap/.

Regards

#334658 Copied

Takis

Participant

September 22, 2022 at 07:01

Thanks for the fix about links. Yes the sale percentage problem is on products grid as you said but is also on the last carousel of the page and as you can see on the screenshot (https://prnt.sc/ou1iVQAHWcgl) when I’m on elemntor side the percentage is showing but in front page it doesn’t. Also this carousel is exactly the same with the first two carousels that are working well.

#334699 Copied

Rose Tyler

Support staff

September 22, 2022 at 10:06

Hello,

check now please
The fix is in the same file but on another line of code 🙂 Also, it will be in next theme update
file path : et-core-plugin/templates/elementor/advanced-tabs.php

Regards

#334730 Copied

Takis

Participant

September 22, 2022 at 10:15

Thank you very much! Fast and efficient support. Waiting for the next update!

#334735 Copied
Tagged: badge, banner, elementor, links, sale, tools, woocommerce, wordpress, xstore
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Problem with xStore tools on Elementor – Sale badge and Banner Links

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