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Problema con el pago en Checkout (ERROR)

This topic has 4 replies, 2 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

  • Avatar: leozurex
    leozurex
    Participant
    May 17, 2022 at 15:32

    Al momento de realizar un pedido en la pagina web sale error, y no avanza a la pagina de gracias.
    Usando cualquier método de pago
    Pagina Checkout,

    #324091 Copied Theme version: .8.1.5 WooCommerce version: 6.5.1
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 17, 2022 at 22:34

    Hello,

    Go to Appearance > Themes > install and activate Storefront theme, deactivate XStore core plugin. Try to proceed to checkout with the Storefront theme. Do you still have the mentioned issue with the Storefront theme? Enable XStore theme again after testing. Let us know about the results.

    Regards

    #324111 Copied
    Avatar: leozurex
    leozurex
    Participant
    May 18, 2022 at 03:11

    Thanks!, i find the problem with other solution, the problem was the email builder Dont work with the new version of Woocommerce

    #324114 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 18, 2022 at 13:27

    Hello,

    Try solution described here https://www.8theme.com/topic/critical-error-when-sending-woocommerce-emails-after-theme-update/#post-323735

    Regards

    #324140 Copied

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