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Problema con la galeria de un producto solo

This topic has 4 replies, 2 voices, and was last updated 4 months, 1 weeks ago ago by Tony Rodriguez

belen

Participant

October 4, 2024 at 21:26

Buenas tardes, tengo un problema que me ha sucedido durante todos los meses que he tenido el tema. Les he pedido muchas veces que me cambien que al pasar el cursor por la imagen no se haga zoom en la foto, lo arreglan pero sigue ocurriendo. Quisiera ver si me pudieran arreglar eso y tambien enseñar desde donde se arregla ya que es algo que siempre me ha pasado con su tema.

Lo otro es que las imagenes estan cortadas en la galeria, no se ven enteras en la parte de abajo de las imagenes.

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#417256 Copied Theme version: 9.4.2

3 Answers

Tony Rodriguez

Support staff

October 5, 2024 at 11:59

Hello, @belen,

Thank you for contacting us and for using XStore.

Upon reviewing your website, we are pleased to inform you that we have not identified any issues. We kindly ask that you clear your browser’s cache and verify the functionality again. We have confirmed that the product image zoom feature is operating correctly on your site.

Regarding the images that appear cropped in the gallery, we recommend using images of uniform size. Please re-upload these images under the media section and utilize them accordingly.

We trust that these recommendations will be beneficial. Should you require further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

#417318 Copied

belen

Participant

October 8, 2024 at 02:03

Hola, si esta este error en las fotos, al pasar el cursor quiero que no pase nada, no que haga zoom en la foto.

En cuanto al otro problemas las imagenes tienen todas el mismo tamaño que es el recomendado por ustedes por lo que eso no es el error. Antes se veian bien pero ahora se ha cambiado.

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support staff only.

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Tony Rodriguez

Support staff

October 8, 2024 at 06:53

Hello, @belen,

Thank you for your patience and for reaching out to us.

1/ We are pleased to inform you that the issue you reported has been successfully resolved. To see the changes, please clear your browser’s cache and then revisit your site.

Additionally, we have disabled the zoom option located under XStore > Theme Options > WooCommerce > Single Product Page.

2/ We have reviewed your concerns regarding the image sizes on your website. Currently, the images do not appear to be displayed in a smaller size. However, if you wish to adjust the settings, please navigate to Theme Options > WooCommerce > Single Product > Layout, where you can edit all settings to achieve the desired result.

We hope this helps. Should you have any further inquiries or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme’s Team

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Tagged: ayuda galeria producto wordpress, corregir error galeria woocommerce, guía problema woocommerce galeria, personalizar galeria woocommerce, problema galeria producto woocommerce, solución woocommerce galeria solo, soporte wordpress woocommerce problemas
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