PROBLEMA CON LOS CUPONES DE DESCUENTO EN EL TEMA

This topic has 2 replies, 2 voices, and was last updated 6 months ago ago by Tony Rodriguez

  • Avatar: belen
    belen
    Participant
    June 23, 2024 at 20:55

    buenas tardes, tengo un problema con los cupones de descuento ya que estan creados pero no aparecen en ninguna parte del proceso de compra en el carrito. Necesito que salga en la parte donde se introduce el cupón para hacer el descuento.

    La otra pregunta es si se puede hacer algo para que un cambio en el tema en el celular no afecte a la configuración del computador.

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    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 24, 2024 at 07:26

    Hello, @belen,

    Thank you for contacting us and for using XStore.

    1/ We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask you to clear your browser’s cache and revisit your site to see the changes.

    To address the problem, we have deactivated the “Whols – Wholesale Prices and B2B Store Solution for WooCommerce” plugin on your website. We believe this action has resolved the issue effectively.

    For further assistance regarding the plugin, we recommend contacting the plugin’s author or their support team. They will be able to provide you with detailed support and guidance.

    Additionally, we thought you might find the following article useful: “How to Create Coupons with WooCommerce.” You can read it by following this link: (https://woocommerce.com/posts/coupons-with-woocommerce/).

    We hope this helps, and we are here for any further assistance you may need.

    2/ Please create a new topic for a new issue on our support forum to avoid any inconvenience.

    Thank you for your cooperation. We are looking forward to hearing from you.

    Best Regards,
    The 8Theme Team

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