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Problema con “Promo Text” e “Popup Banner”

This topic has 7 replies, 2 voices, and was last updated 5 months ago ago by Andrew Mitchell

Stefano Valso

Participant

October 25, 2024 at 10:02

Stavo aggiornando i testi nelle “Promo Text” ma nella lingua francese, quando li modifico, salvo e spariscono magicamente.

Altro problema: Voglio impostare che il popup non appaia in ogni pagina del sito, vorrei impostare che una volta chiuso, non si apra più, si deve riaprire solamente quando, chiudo il sito e ci rientro successivamente.

Grazie
Stefano

Please, contact administrator
for this information.

#420447 Copied Theme version: 9.3

6 Answers

Andrew Mitchell

Support staff

October 25, 2024 at 12:56

Hello, Stefano Valso,

Thank you for reaching out to us. Please provide a link to your website as well as a video or screenshots of the issue related to the popup settings. Unfortunately, we do not currently offer such detailed customization options. However, you can submit a request via the following link for us to consider adding this feature in the future:
https://www.8theme.com/roadmap/

Alternatively, you may contact our customization department here:
https://www.8theme.com/account/#etheme_customization_panel

Best regards,
The 8Theme Team

#420489 Copied

Stefano Valso

Participant

October 25, 2024 at 14:24

Grazie per la risposta, invece per quanto riguarda il “promo banner” in versione francese? Ho il sito in multilingua, in italiano, inglese, tedesco, inserisco e gestisco tutto, invece in francese mi spariscono una volta inseriti dopo aver salvato tutto.

#420502 Copied

Andrew Mitchell

Support staff

October 26, 2024 at 12:02

Hello, Stefano Valso,

To begin with, we kindly suggest updating both your theme and core plugin. It appears that you are currently using version 9.3.0 of the theme, while the latest available version is 9.4.4. Since then, several important fixes have been released. You can view the full list of updates here:
https://xstore.8theme.com/update-history/

Best regards,
8Theme Team

#420570 Copied

Stefano Valso

Participant

October 28, 2024 at 14:46

Ho aggiornato all’ultima versione del tema ma il problema è rimasto, potresti verificare urgentemente?
Grazie

#420718 Copied

Stefano Valso

Participant

October 31, 2024 at 08:34

Ciao! ho ancora problemi con il “promo text” non si vede in lingua francese, mentre nelle altre lingue si

#421122 Copied
Andrew Mitchell

Support staff

October 31, 2024 at 16:42
Hello, Stefano Valso,

We would like to inform you about an issue related to the French character ‘à’. As long as this character is present in the text, saving becomes impossible. Currently, the only solution to this problem is a custom code implemented in the child theme.

Here is the code we have added to the wp-content/themes/xstore-child/functions.php file:

add_filter( "theme_mod_promo_text_package", function($current_mod){ if (defined( 'ICL_LANGUAGE_CODE' )){ switch (ICL_LANGUAGE_CODE) { case 'fr': $current_mod = array( array( "text" => "Choisissez le cadeau souhaité et nous nous occupons de la livraison.", "icon" => "et_icon-gift", "icon_position" => "before", "link_title" => "", "link" => "" ), array( "text" => "Livraison gratuite à partir de 110 euros en UE", "icon" => "et_icon-star", "icon_position" => "before", "link_title" => "Profitez-en maintenant !", "link" => "https://www.limacdesign.com/fr/shop/" ), array( "text" => "Vous souhaitez personnaliser et rendre votre accessoire unique ou vous avez des questions?", "icon" => "et_icon-coupon", "icon_position" => "after", "link_title" => "Contactez-nous", "link" => "https://wa.me/393889209306" ), array( "text" => "Composez votre ensemble de bureau", "icon" => "et_icon-gift", "icon_position" => "before", "link_title" => "En savoir plus", "link" => "https://limacdesign.com/fr/product-category/office-and-meeting/office-desk-accessories/" ) ); break; default: // code... break; } } return $current_mod; }, 101 );

Best regards,
8Theme’s Team
#421208 Copied
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