Problemas al importar la plantilla - by jorge morales

This topic has 2 replies, 2 voices, and was last updated 4 years, 6 months ago ago by Rose Tyler

  • Avatar: jorge morales
    jorge morales
    Participant
    May 27, 2020 at 21:52

    Tengo problemas para importar demo, cumplo con todos los requisitos que exige el tema, pero al importar me indica lo siguiente:
    Los errores más comunes ocurrieron por requisitos de servidor bajos, le recomendamos que se comunique con su proveedor de host y verifique la configuración necesaria.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 28, 2020 at 06:56

    Hello,

    Have checked all the server requirements before the installation https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/ ? Go to the Dashboard of XStore to see your current values, for example – http://prntscr.com/sp6lb6 Your hosting provider should be able to help you increase the required values.
    Let us know if you need any further assistance from our side and which exactly demo version do you want to install.

    Regards

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