Problemi with demo import and website color

This topic has 8 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

  • Avatar: Modestino Ferraro
    Modestino Ferraro
    Participant
    May 10, 2023 at 14:25

    Hi, I’m having trouble making changes to my pages. I imported the demo and it’s not exactly the same, I also tried to make changes, such as changing the colors, but they are not published. Could you provide? Thank you.

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2023 at 14:44

    Hello, Modestino Ferraro,

    Thank you for contacting us and for using XStore.

    We’ve changed the color here – https://prnt.sc/dpEytfhYFUE8 and we can see the result of this on your Home page https://prnt.sc/pS7nny8TfdhU

    Please provide an example of your changes for a better understanding of the problem.

    Kind Regards,
    8theme team

    Avatar: Modestino Ferraro
    Modestino Ferraro
    Participant
    May 10, 2023 at 14:46

    Also in the header I tried but I can not solve. Both static and sticky header

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2023 at 14:53

    Hello, Modestino Ferraro,

    Thank you for your response.

    We’ve changed the color for header background – https://prnt.sc/-fx3xII3k-wS Please clear the cache of your browser and check – https://gyazo.com/f71dd783ca41fb965ec1da6e630cb1b1

    About your logo image, please check the Private Content area.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: Modestino Ferraro
    Modestino Ferraro
    Participant
    May 10, 2023 at 14:54

    I had a new problem with uploading the logo. I’m sorry, but I’m not happy yet, how can I carry out the refund procedure please? Thank you.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2023 at 14:57

    Hello, Modestino Ferraro,

    We already replied to you about the logo. Please check the Private content area of our previous answer.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: Modestino Ferraro
    Modestino Ferraro
    Participant
    May 10, 2023 at 15:02

    Thank you for your availability, what are the times for the response to the refund?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2023 at 15:09

    Hello, Modestino Ferraro,

    Private Content

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
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