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Problems about 8theme Instagram Element - by Rodrigo

This topic has 7 replies, 2 voices, and was last updated 5 years, 3 months ago ago by Olga Barlow

Rodrigo

Participant

September 23, 2019 at 11:04

Hello
This element say me: “Instagram has returned invalid data”
What can I do?
https://pimientonegro.com/calcetines/ciclismo-verano-2/

Many thanks!!! 😉

#221879 Copied Theme version: 6.0.1

6 Answers

Olga Barlow

Support staff

September 23, 2019 at 18:26

Hello,

Either wait for the next theme update or provide us with Dashboard and FTP access to your site to fix it before theme update.

Regards

#221909 Copied

Rodrigo

Participant

September 24, 2019 at 07:42

Hello Olga!!!
Contents in private area… 😉

Thanks!!!

Please contact administrator
for this information.

#221927 Copied

Olga Barlow

Support staff

September 24, 2019 at 15:09

Hello,

Add your account http://prntscr.com/pac7mu and choose the user to show in element settings after that http://prntscr.com/pac9rj

Regards

#221954 Copied

Rodrigo

Participant

September 24, 2019 at 15:36

Hello..
i can’t change the instagram account in instagram dashboard of woopress…neither manually

#221955 Copied

Olga Barlow

Support staff

September 24, 2019 at 15:51

Hello,

Did you add the wrong account and want to remove it? Just press the remove button http://prntscr.com/paczmm
Don’t forget to clear the hashtag field in the element settings http://prntscr.com/pacyls

Regards

#221957 Copied

Olga Barlow

Support staff

September 24, 2019 at 15:51

Hello,

Did you add the wrong account and want to remove it? Just press the remove button http://prntscr.com/paczmm
Don’t forget to clear the hashtag field in the element settings http://prntscr.com/pacyls

Regards

#221958 Copied
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