Problems after WordPress Update - by jrmcphan

This topic has 6 replies, 3 voices, and was last updated 10 years, 5 months ago ago by Eva Kemp

  • Avatar: jrmcphan
    jrmcphan
    Participant
    June 24, 2014 at 04:49

    Afternoon,

    Since I updated WordPress last my website is not displaying/operating correctly.

    I have recently updated the theme files.

    1. When you go to faulls.com.au/wp-admin the screen is blank. If I set the theme to twenty twelve it works.
    2. When adding an image to a page or rev slider the Media Library doesn’t show any images it just keeps trying to load. If I upload an image,it just says didn’t load try again later.
    3. Website is completely distorted in IE8

    Please help ASAP.

    Thank you.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 24, 2014 at 08:16

    Hello,

    Please provide us with FTP access as well.

    Regards,
    Jack Richardson

    Avatar: jrmcphan
    jrmcphan
    Participant
    June 24, 2014 at 10:59

    Hi Jack,

    Please find my FTP details attached…

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 24, 2014 at 12:01

    Hello,

    We’ve logged in, switched the theme and can not see any problems.
    Could you please clarify us with more details?

    Regards,
    Jack Richardson

    Avatar: jrmcphan
    jrmcphan
    Participant
    June 24, 2014 at 13:13

    Yes there doesn’t seem to be any issue when using twenty twelve, but there is when using ID store. Are you unable to see the above mentioned issues when using the IdStore theme?

    Avatar: Eva
    Eva Kemp
    Support staff
    June 24, 2014 at 14:04

    Hello,

    The problem was you had spaces in the code in wp-content/themes/idstore/code/functions.php file. I’ve cleared it and now wp-admin panel is loading fine. Please check it and clear browser cache before.
    Images should be uploaded without problems as well.

    Regards,
    Eva Kemp.

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