Return to previous page

Problems by using Elementor – it doesn’t work only HTML

This topic has 3 replies, 3 voices, and was last updated 1 months ago ago by Tony Rodriguez

  • Avatar: Kevin
    Kevin
    Participant
    October 22, 2024 at 11:19

    Hi,
    Unfortunately there is a problem when I want to edit the pages with Elementor. There is always only one HTML editor, but not the classic editing with Elementor.
    Best regards

    #419927 Copied Theme version: 9.4.3
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 22, 2024 at 12:14

    Hello, Kevin,

    Thank you for reaching out to us.

    We are sorry to hear that you are experiencing issues while trying to edit pages with Elementor.

    Please test how the editor works with a default theme, such as Hello Elementor or Storefront. Does the issue persist?

    Best regards,
    8Theme’s Team

    #419942 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 22, 2024 at 12:19

    Hello, @Kevin,

    Thank you for contacting us and for using XStore.

    We are pleased to inform you that your issue has been successfully resolved. Kindly clear your browser cache and check your website to ensure everything is functioning as expected.

    To address the problem, we have deactivated the Jetpack Boost plugin on your website, which has resolved the issue.

    If you have any further questions or need additional assistance, please do not hesitate to reach out.

    Best regards,
    8Theme Team

    #419945 Copied
  • Viewing 3 results - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.Log in/Sign up

8theme customization service

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Furniture Store 02 – WordPress WooCommerce Theme
lazy-placeholder
Wedding – WordPress Theme
lazy-placeholder
Spa – WordPress WooCommerce Theme
lazy-placeholder
Business 02 – WordPress WooCommerce Theme
lazy-placeholder
Ecoenergy – WordPress WooCommerce Theme
lazy-placeholder
Games Dark – WordPress WooCommerce Theme
lazy-placeholder
Fashion Store – WordPress WooCommerce Theme
lazy-placeholder
Dokan Multivendor Marketplace – WordPress WooCommerce Theme
lazy-placeholder
Bags Store – WooCommerce Theme
lazy-placeholder
Web Agency – WordPress WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.