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Problems in the Contact Form in Mobile Devices

This topic has 6 replies, 2 voices, and was last updated 7 years, 10 months ago ago by Eva Kemp

Rodrigo

Participant

January 31, 2017 at 16:57

Hello good afternoon my friends
It’s been a while since I did not post any problem and / or doubt haha.

Come on, I’m a problem in the contact form of this theme, it seems to be disabled on the mobile devices, because no field is available to type, I press the field and the keyboard does not appear to type, not even the send button is working. What could be happening?

I will leave the link in private content to be able to see how it was after the ones made in the theme. I will also leave the additional information.

I’m waiting

Best regards,
Rodrigo Macedo

Please, contact administrator
for this information.

#153583 Copied

5 Answers
Eva Kemp

Support staff

February 1, 2017 at 16:46
Hello,

Please add this code in style.css file:
```
@media (max-width: 480px){.contact-page .col-md-7 {
    display: inline-block;
}}
```
Regards,
Eva Kemp.
#153672 Copied
Rodrigo

Participant

February 2, 2017 at 13:32

Hello good day,

I put the code as you stated above and it worked perfectly, but, it worked only for mobile devices when they are standing, when laying them the resolution changes it and the problem remained with the device lying down.

How can I fix it now?

Thank you in advance.

Best regards,
Rodrigo Macedo

#153750 Copied

Eva Kemp

Support staff

February 2, 2017 at 16:30

Hello,

Please change media query from 480px to 768px in the code.

Thank you.
Regards,
Eva Kemp.

#153788 Copied

Rodrigo

Participant

February 7, 2017 at 21:42

Hello good afternoon,

Sorry for the delay, anyway, everything went fine, I just needed to add a few lines to conform to the standards of the form, which was less.

Thank you very much for your quick response.

Hugs.

Best regards,
Rodrigo Macedo

#154257 Copied

Eva Kemp

Support staff

February 8, 2017 at 09:02

Hello,

You’re welcome.

Regards,
Eva Kemp.

#154287 Copied
Tagged: contact form, mobile devices, template, woocommerce, wordpress
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Problems in the Contact Form in Mobile Devices

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