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Problems on the mobile phone / on the side

This topic has 9 replies, 2 voices, and was last updated 2 years, 3 months ago ago by EE Eric

EE Eric

Participant

August 11, 2022 at 10:13

Hello there,
I have a problem on the mobile version of my site.

1.Revolution slider doesn’t show text, it show it in white colour but in the settings I put black colour: https://prnt.sc/wx6JBDAuqEPC This problem only shows on the side on the phone.
2. I cannot see on my iPhone mobile menu button/icon: https://prnt.sc/udBTHB-r47E4

Greetings.
Eric

#331536 Copied Theme version: 8.2.2

8 Answers

Rose Tyler

Support staff

August 11, 2022 at 10:44

Hello,

Thanks for using our theme.
1/ I’ve checked your site from a mobile device – https://prnt.sc/la470B1NjiDI , so it seems you need to clear cache of the mobile browser on your device.
2/ Header builder > Mobile header > Main menu > Color. Or provide temporary wp-admin access, so we can take a closer look at your settings.

Regards

#331539 Copied

EE Eric

Participant

August 11, 2022 at 10:47

1. maybe I said wrong, on the horizontal position of the phone.

#331541 Copied

Rose Tyler

Support staff

August 11, 2022 at 11:38

1/ Please describe the desired result in more detail and provide temporary wp-admin access.
Thanks in advance.

Regards

#331543 Copied

EE Eric

Participant

August 11, 2022 at 11:44

on the normal vertical view, when I open site on multiple devices (iPhone, Motorola, samsung etc.) It looks good (black text like you just send), but when I put the phone to the horizontal view, text is white and I can not read it on those devices.

In private content you have temp access.

Greetings.

Please contact administrator
for this information.

#331544 Copied

Rose Tyler

Support staff

August 11, 2022 at 11:55

Hello,

Please see screenshot – https://prnt.sc/jYJ9fDg2QhJx

Regards

#331546 Copied

EE Eric

Participant

August 11, 2022 at 12:00

1. solved
2. see screenshot: https://prnt.sc/5DbNIMxy43V-

#331547 Copied

Rose Tyler

Support staff

August 11, 2022 at 12:05

Not border color, please take a look – https://prnt.sc/qnuhCzSZOWCK

Regards

#331548 Copied

EE Eric

Participant

August 11, 2022 at 12:06

solved!

#331549 Copied
Tagged: mobile phone issues, mobile phone problems, mobile phone repair, mobile phone solutions, mobile phone troubleshooting, mobile side problems, woocommerce wordpress templates
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