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Problems setting up Woocommerce pages and linking correctly.

This topic has 8 replies, 2 voices, and was last updated 2 years, 7 months ago ago by Rose Tyler

DWLS

Participant

June 29, 2022 at 19:28

Hi,

I’ve bought the xstore theme. It seems like the My account page dosen’t work or not compatible with woocommerce. Following link dosen’t work:

1. /min-konto/
2. /min-konto/ordrer/
3. /min-konto/downloads
4. /min-konto/rediger-adresse/
5. /min-konto/rediger-konto/
6. /min-konto/konto-logud
7. /min-konto/glemt-kodeord/

Please, contact administrator
for this information.

#327615 Copied Theme version: 6.6.1

7 Answers

Rose Tyler

Support staff

June 30, 2022 at 09:52

Hello,

Thanks for contacting us.
Our theme is fully compatible with WooCommerce.
With the access you provided we can’t check frontend of your site, please check https://prnt.sc/66Sf5jlCdVOh

Regards

#327654 Copied

DWLS

Participant

June 30, 2022 at 10:12

Hi, i’m glad to hear the theme is fully compatible with WooCommerce. But it’s not working – Atleast not for me.

See private content area for guide on how to acces the website.

Please contact administrator
for this information.

#327661 Copied

Rose Tyler

Support staff

June 30, 2022 at 10:38

Hello,

Thanks for the reply.
I was able to log in, but can’t check pages, for example, Home page is displayed – https://prnt.sc/nXrfNKvxFtkL and account page – https://prnt.sc/66Sf5jlCdVOh

Regards

#327672 Copied

DWLS

Participant

June 30, 2022 at 11:08

I just used the login credentials that i provided you, and it’s working for me. Can you please try agian?

#327682 Copied

Rose Tyler

Support staff

June 30, 2022 at 13:11

Hello,

Go to Appearance > Themes > install and activate Storefront theme (default WooCommerce theme). Do you have the mentioned issue with My account links when the Storefront theme is enabled?
It looks like the problem is independent of the theme, and should be solved from the server side or by WooCommerce support. Let us know the result of test to confirm it.

Regards

#327775 Copied

DWLS

Participant

June 30, 2022 at 13:19

I just followed your instructions and the failure still occur when the Storefront theme is enabled.

#327776 Copied

Rose Tyler

Support staff

June 30, 2022 at 14:00

Thanks for the reply. It means the problem is independent of our theme, so we can’t help you. Try to contact your hosting provider and WooCommerce support.
Also, try to disable all the third-party plugins (including cache plugin), clear the cache of the browser, and check then. Maybe one of the additional plugins is a reason for the problem.

Regards

#327786 Copied
Tagged: correctly, linking, pages, problems, setup, woocommerce, wordpress
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