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Problems smartphone visualization - by Michela

This topic has 7 replies, 3 voices, and was last updated 8 years, 8 months ago ago by Eva Kemp

Michela

Participant

April 13, 2016 at 09:23

the website continues to upload. I have yet disabled all plugins one by one, but it seems not working.

please help me.

Please, contact administrator
for this information.

#120961 Copied Theme version: Royal WooCommerce version: 2.5.5 |

6 Answers

Eva Kemp

Support staff

April 13, 2016 at 09:34

Hello,

As I see site is loading fine on mobile http://storage4.static.itmages.com/i/16/0413/h_1460536467_4407581_c879db93c8.png .
Please clarify with more details and show screenshots for better understanding.

Regards,
Eva Kemp.

#120964 Copied

Michela

Participant

April 13, 2016 at 09:41

Your screenshot is right, because the website loads only the top content, as shown in your screenshot, it doesn’t load next content, that is white, like your screenshot

#120966 Copied
Jack Richardson

Support staff

April 13, 2016 at 10:25
Hello,

Please add this code in Theme Options > Custom CSS > Custom CSS for mobile:
```
.vc_row.vc_row-flex > .vc_column_container {
    display: flex !important;
}
```
Best regards,
Jack Richardson.
#120974 Copied
Michela

Participant

April 13, 2016 at 10:30

ok, done, but after scrolling for a while it blocks. Now it’s crashed 🙁

#120975 Copied

Michela

Participant

April 13, 2016 at 10:58

now I can see the page, but the scroll is too much slow and when I click on a product the browser crashes

#120977 Copied

Eva Kemp

Support staff

April 13, 2016 at 12:22

Hello,

I’ve checked product page and it’s working fine.
What mobile device are you checking in?

Regards,
Eva Kemp.

#120989 Copied
Tagged: persuasive, problems, smartphone, templates, visualization, woocommerce, wordpress
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