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Problems with activating the license in new site

This topic has 6 replies, 2 voices, and was last updated 4 years, 2 months ago ago by Rose Tyler

mdwivedi

Participant

October 8, 2020 at 09:18

Hi,
I have used this license on a website previously but that site – http://navrattangems.com/ not in use anymore and have deactivated the license.

Now I am using the license on https://www.salekart.com/
But its saying as You have reached activation number limit.

I have shared the new site credentials.

What to do?

Please, contact administrator
for this information.

#254424 Copied Theme version: 7.0.2

5 Answers

Rose Tyler

Support staff

October 8, 2020 at 09:26

Hello,

Thanks for using our theme.
Purchase code, that is registered for your account on our site, was activated on next sites – https://prnt.sc/uvhmdv
According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project!)
https://themeforest.net/licenses/standard
Please deactivate the code https://prnt.sc/uvanh6 on the mentioned sites to be able to activate it on the new one. In case you are working on different projects you need to purchase more licenses.
Waiting for your reply.

Regards

#254427 Copied

mdwivedi

Participant

October 8, 2020 at 09:58

I have already deactivated it on navrattangems.com

Then I have tried to activate on Salekart.com

But its not happening.

#254431 Copied

Rose Tyler

Support staff

October 8, 2020 at 12:31

What about these sites https://prnt.sc/uvhkzi ? Deactivate the theme there, to be able to activate the theme on the new site.

Regards

#254457 Copied

mdwivedi

Participant

October 8, 2020 at 14:00

Hi,
Please just do not stick to your tool.
If I am sharing a URL that might have a reason.

https://prnt.sc/uvgtkb –
Removed for http://navrattangems.com/ or jze.22f.myftpupload.com

https://prnt.sc/uvgyyq
Removed for mpj.be2.myftpupload.com

http://y94.a96.myftpupload.com/ – This is not found on my server if any test created might have been deleted. Check opening the URL.

Now it should be fixed?

#254479 Copied

Rose Tyler

Support staff

October 8, 2020 at 14:02

Hi,

You can activate the theme now.

Regards

#254480 Copied
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