Problems with Add This - by guz.alonsomartinez@gmail.com

This topic has 4 replies, 2 voices, and was last updated 8 years, 5 months ago ago by Eva Kemp

  • Avatar: guz.alonsomartinez@gmail.com
    guz.alonsomartinez@gmail.com
    Participant
    July 10, 2016 at 02:52

    Hello there!

    I need your help, for socia sharing I use Add This plugin wich is awesome, but for some reason it does not show images (or text) when sharing. For example, in this page http://www.versatilmusic.uy/producto/emulador-california-sound/, if you share on facebook it shows the description of the product but no pictures, but in this case http://www.versatilmusic.uy/producto/vintage-overdrive/, it show only the picture, not the description?.

    Can you help me?, or should I ask Add This team?.

    Thanks!

    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    July 11, 2016 at 10:32

    Hello,

    As I see image and description is shown:
    http://prntscr.com/brfi8c

    Please clarify where exactly we can see the issue?

    Regards,
    Eva Kemp.

    Avatar: guz.alonsomartinez@gmail.com
    guz.alonsomartinez@gmail.com
    Participant
    July 11, 2016 at 15:49

    Okay, maybe I did not explain myself, sorry.

    I’ve said when sharing not when following. The image you are sending me shows the side bar that has nothing to do with what I asked. Do not worry, maybe my english is not the best.

    I mean the sticky buttons right on the left, those are for SHARING content, if you try again on the links I put in the first comment and you try to share any of them on Facebook, you will see that some show an image and some show only the text.

    Thanks.

    Avatar: Eva
    Eva Kemp
    Support staff
    July 11, 2016 at 17:05

    Hello,

    As I see image and text is shown
    http://prntscr.com/brkbtb

    As for the second link add short description for it and check Facebook share icon then.

    Regards,
    Eva Kemp.

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