Problems with additional options Xstore checkout page

This topic has 12 replies, 2 voices, and was last updated 6 years, 1 months ago ago by Rose Tyler

  • Avatar: boxandany
    boxandany
    Participant
    November 2, 2018 at 12:52

    Hello;

    I have xstore theme for woocomerce, use barbershop demo. The problem is in the checkout page. I use WCField Factory plugin for a additionals options (text. color picker,etc.). When i add a product, not show the options selected in the checkout page. I change theme and work, before i change to xstore and not work. The problem is in checkout page, not show the option, only see in product page

    Help plz!

    11 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 2, 2018 at 13:04

    Hello,

    Please provide your site URL and temporary wp-admin access so we can take a closer look.

    Regards

    Avatar: boxandany
    boxandany
    Participant
    November 2, 2018 at 13:22

    Hello!

    Thanks for reply!

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 2, 2018 at 13:25

    I can’t log in http://prntscr.com/ldj6vq Please check.

    Regards

    Avatar: boxandany
    boxandany
    Participant
    November 2, 2018 at 13:31

    sorry for the mistake

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 2, 2018 at 14:51

    Please describe how it should work in more details with screenshots.
    Check if it works as expected with default WC theme – Storefront.
    Then we will check what can be done from our side. Please note that we don’t provide support for 3-rd party plugins as it’s out of our support scope.

    Regards

    Avatar: boxandany
    boxandany
    Participant
    November 2, 2018 at 15:05

    This is screenshot with xstore, no show parameters product, no show name, color…(no show additional options of product)

    https://prnt.sc/ldklhx

    This is with storefront theme, correctly show name, color, etc.(show additional options of product)

    https://prnt.sc/ldklsv

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 2, 2018 at 15:23

    Please provide FTP access also.

    Regards

    Avatar: boxandany
    boxandany
    Participant
    November 2, 2018 at 16:09

    Ok!

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 5, 2018 at 09:00

    Hello,

    Sorry for the delay due to the weekends.
    We’ve disabled “AJAX add to cart for simple products” in Theme Options > Single product page > Page Layout. Please check cart page now – http://prntscr.com/lei9aa

    Regards

    Avatar: boxandany
    boxandany
    Participant
    November 5, 2018 at 10:30

    Hello;
    Amazing!!!Great job Rose. Thank you!!!
    +10 for your attention and job!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 5, 2018 at 10:33

    Hello,

    Would you mind to rate our product: 
http://prnt.sc/d256m6
 https://themeforest.net/downloads
    That would be much appreciated 🙂

    Regards

  • Viewing 12 results - 1 through 12 (of 12 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.