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Problems with customizer-landing page after switching to https

This topic has 4 replies, 2 voices, and was last updated 3 years, 8 months ago ago by Rose Tyler

  • Avatar: Katrin_Leydel
    Katrin Leydel
    Participant
    March 6, 2021 at 15:28

    after switching to https i get the error message 404 page not found when start to go to the customizer.
    i fixed the problem with the img-links with a plugin (Better Search Replace).

    #278062 Copied Theme version: 7.2.5 WooCommerce version: 5.0.0
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2021 at 16:37

    Hello,

    Do you have this problem when a default theme is enabled? I am not sure that this situation is related to XStore, so please check. If the situation is independent of the theme, contact your hosting provider to get assistance.

    Regards

    #278072 Copied
    Avatar: Katrin_Leydel
    Katrin Leydel
    Participant
    March 6, 2021 at 20:20

    thank you rose for the fast answer!
    i try’d it with a different theme and the 404-page didn’t come.
    but when i have the xstore again it is still there…
    best rgds
    katrin

    #278087 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 7, 2021 at 09:57

    Please provide URL, temporary wp-admin, and FTP access.
    Also, check server error log.

    Regards

    #278116 Copied
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