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Problems with displaying categories on the homepage only with the Google Chrome browser.

This topic has 3 replies, 2 voices, and was last updated 10 hours, 48 minutes ago ago by Creative

Creative

Participant

February 21, 2025 at 10:01

Hi, as you can see from the homepage of the site, from the backend and from browsers such as “safari” the images of the categories are seen correctly (screenshot 1), while from the Google Chrome browser they are seen altered (screenshot 2). how is this possible? Another request, I would like to know if it was possible for the “Categories” drop-down menu in the header to be locked at a fixed height and the internal menu to be scrollable with the mouse wheel. I await yours, thank you.

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2 Answers

Rose Tyler

Support staff

February 21, 2025 at 11:52

Hello, Creative,

Thank you for reaching out to us.

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team

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Creative

Participant

February 21, 2025 at 17:06

OK

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