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Problems with images in banners are not replaced

This topic has 4 replies, 2 voices, and was last updated 2 years ago ago by Tony Rodriguez

loiscapirosi

Participant

December 2, 2022 at 20:17

Good morning, I have a problem. I installed the templates, but when I go to replace the images of the main banners in the backend, they are changed, but the sample ones are still not on the online site.

That is, I am editing but I keep seeing the sample photos that the template has.

when I review the css in detail, it marks a URL of the sample photo

Please, another problem that I have is at the end the template loads the instagram account but I am configuring the profile and it does not load the reel of images

Please, contact administrator
for this information.

#340361 Copied Theme version: 1.0

3 Answers

Tony Rodriguez

Support staff

December 3, 2022 at 06:31

Hello, @loiscapirosi,

1- I don’t see any issue on the site, there is only 1 banner image is set as you can see: https://postimg.cc/Cz6gMpLq, and it appears just fine: https://postimg.cc/vcTJN2LH

2- The instagram widget is not configured on your site as you can see in this image: https://postimg.cc/rdNZm5CP please first make settings of the widget and if still it doesn’t work for you keep the settings saved and let us know. Please check this video as well: https://www.youtube.com/watch?v=z3YfXfR31eI and make sure that you have set up your instagram accound in the theme settings first: https://postimg.cc/dLWyq3yj

Regards 8Themes Team.

#340371 Copied

loiscapirosi

Participant

December 5, 2022 at 04:39

Thanks for answering, I only have a couple of replicas.

1. Regarding the configuration of the instagram API, I have problems, the following error appears: when I follow the steps in the video that you sent me for the configuration

https://postimg.cc/v4rzPK2s

2. and then I have problems with the banner that loads in this section

https://postimg.cc/WdwGmktp

3. I also have problems to change the translation of the texts like this case

https://postimg.cc/944fX333
https://postimg.cc/VJhYV7JK

Thanks a lot

#340460 Copied

Tony Rodriguez

Support staff

December 5, 2022 at 07:46

Hello, @loiscapirosi,

1- The error appears because of the user roles. You have admin access and you have to change it to tester/developer here is an article to understand it better and learn how to solve it: https://stackoverflow.com/questions/58778302/instagram-display-api-insufficient-developer-role

2- The image you changed appears just fine on the frontend in that section there are no sample images see the screenshot for a better reference: https://postimg.cc/f3Hy2tMS

3- a) You can change and translate it from the theme language files: https://paonkids.com/wp-admin/admin.php?path=languages%2Floco%2Fthemes%2Fxstore-es_CO.po&bundle=xstore&domain=xstore&page=loco-theme&action=file-edit https://postimg.cc/NyhkGjVn https://postimg.cc/K497kNwB

3- b) You can change and translate it from the theme language files: https://paonkids.com/wp-admin/admin.php?path=languages%2Floco%2Fthemes%2Fxstore-es_CO.po&bundle=xstore&domain=xstore&page=loco-theme&action=file-edit

https://postimg.cc/LnTcZrRv
https://postimg.cc/R6K8CYX7

And the reset of the words as well.

Regards 8Themes Team.

#340484 Copied
Tagged: banners, images, problems, replacement, themes, woocommerce, wordpress
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