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Problems with importing the demo site (image)

This topic has 7 replies, 3 voices, and was last updated 21 hours, 3 minutes ago ago by Andrew Mitchell

alexprstem

Participant

January 2, 2025 at 11:01

I can’t import the finished website. Images are not uploaded to the site. The available images are installed

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#429304 Copied Theme version: 9.4.6

6 Answers

Luca Rossi

Support staff

January 3, 2025 at 06:05

Hello, @alexprstem,

We hope this message finds you well.

Could you kindly specify which images are not being imported correctly? This will help us better understand and address the issue.

To prevent potential conflicts, we recommend resetting your website before proceeding with the demo import. You can use the following plugin for this purpose: https://wordpress.org/plugins/wp-reset/.

Additionally, please ensure that your server meets the necessary requirements for the theme. You can review the requirements here: https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/.

Should you need further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#429396 Copied

alexprstem

Participant

January 3, 2025 at 16:14

This is a terrible answer that I have been waiting for a long time.
All images are demo site.
Images have been replaced with product images

#429465 Copied

alexprstem

Participant

January 3, 2025 at 16:16

I could have reset the site to its initial level anyway.

#429466 Copied

Luca Rossi

Support staff

January 3, 2025 at 17:34

Dear @alexprstem,

We hope this message finds you well.

We are ready to assist you with importing the sample demo for your website. To proceed, we kindly request your help with the following:

1. Please let us know which demo you would like to import.
2. Ensure that your website is reset to a clean WordPress installation.

Once these steps are completed, we will promptly assist you further.

Thank you for your cooperation. Should you have any questions or need additional guidance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#429476 Copied

alexprstem

Participant

January 3, 2025 at 17:36

I had to completely delete everything and reinstall it again. The problem is solved

#429477 Copied

Andrew Mitchell

Support staff

January 3, 2025 at 17:37

Dear alexprstem,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#429478 Copied
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Problems with importing the demo site (image)

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