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Problems with mega menu, ajax, shopping cart

This topic has 4 replies, 2 voices, and was last updated 2 years, 7 months ago ago by Rose Tyler

Bárbara

Participant

May 13, 2022 at 22:02

Hello, good afternoon. I wanted to request help because the theme has different flaws (Ajax incompatibilities, mega menu not working properly, cart issues)

Could you please help us to solve these problems?

Greetings.

Please, contact administrator
for this information.

#323860 Copied Theme version: 8.1.5 WooCommerce version: 6.5.1

3 Answers

Rose Tyler

Support staff

May 14, 2022 at 09:52

Hello,

Thanks for contacting us.
Please post different questions via separate topics.
1/ Sorry, but your request is a bit unclear to me.
We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.
2/ Theme options > Header Builder > Cart > Number Of Products In Mini-Cart
3/ Theme options > Header Builder > Main menu > Computed Box For The Menu Item > set 40px padding top and bottom.

Regards

#323875 Copied

Bárbara

Participant

May 14, 2022 at 23:16

Hello!

I’m sorry, but my first language is not English, maybe I didn’t know how to explain myself well. But I fully understand the compatibility thing.

The cart and the mega menu was fixed with the prompts, so thank you very much.

Greetings, good weekend!

#323917 Copied

Rose Tyler

Support staff

May 15, 2022 at 08:27

Hello,

Thanks for the reply.
Is there anything else we can help you with?

Regards

#323926 Copied
Tagged: ajax, mega menu, problems, shopping cart, solutions, woocommerce, wordpress
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