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Problems with newsletter elements not showing when it is not preloaded

This topic has 4 replies, 2 voices, and was last updated 33 minutes ago ago by Tiffany

  • Avatar: Tiang
    Tiffany
    Participant
    January 14, 2025 at 12:03

    Hello good morning,

    I have the following problem, I am using a promotion with my newsletter. For the visitor on the page to be able to opt for this promo, they must register for the newsletter and then show a successful registration message, this only works for me if I have the newsletter preloaded, but it is annoying that it is constantly shown to the visitor,

    What I want is for the visitor to be able to close the newsletter popup if they do not want the promo and for it to no longer be displayed, but if the customer registers, the successful registration message can be seen.

    #430530 Copied Theme version: 9.4.6
    3 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 14, 2025 at 17:17

    Hello, Tiffany,

    We kindly request that you provide the updated access credentials for the admin panel and FTP. Unfortunately, the credentials previously provided are no longer functional.

    Thank you in advance for your assistance.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    #430588 Copied
    Avatar: Tiang
    Tiffany
    Participant
    January 14, 2025 at 18:13

    se añadió la información solicitada

    Content is visible for topic creator and
    support staff only.
    #430594 Copied
    Avatar: Tiang
    Tiffany
    Participant
    January 14, 2025 at 18:30

    info

    Content is visible for topic creator and
    support staff only.
    #430597 Copied
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