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Problems with PHP 7 - by richnation - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 5 years, 11 months ago ago by Rose Tyler

  • Avatar: richnation
    richnation
    Participant
    November 26, 2018 at 23:45

    I would like to change my PHP version to 7 but run into problems when I do.

    For PHP 7.0 neither the front end or back end works (error 500)
    For PHP 7.1 the front end works but the back end does not (error 500)
    For PHP 7.2 neither the front end or back end works (error 500)

    I see in your channel log that the theme is compatible with PHP 7 so I’m not sure what the issue is.

    With all of my plugins disabled version 7.1 seams to work (without check product images layouts and etc.) but not 7 or 7.2

    I have provided the credentials along with Cpanel access.

    Thanks

    Please, contact administrator
    for this information.
    #204924 Copied Theme version: 3.9 WooCommerce version: 3.5.1
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 27, 2018 at 14:02

    Hello,

    First problem was related to your cache https://prnt.sc/lnl7he The second one to your PHP settings http://prntscr.com/lnlbxp Noting related to our theme.

    Regards

    #204962 Copied
    Avatar: richnation
    richnation
    Participant
    November 28, 2018 at 00:11

    Gotcha, thank you very much.

    #204985 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2018 at 08:26

    Hello,

    You’re welcome!

    Regards

    #204990 Copied
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