Problems with plugin installer & update

This topic has 2 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler

  • Avatar: Tushar
    Tushar
    Participant
    September 17, 2023 at 07:42

    Hello , i’m having problems with the installation of plugins from day one . i have to manually upload the plugin to install . Plugins like xstore core & almost every other plugins are not installing from the control panel .

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2023 at 09:26

    Hello, Tushar,

    Thank you for contacting us and for using XStore.

    About PCLZIP_ERR_BAD_FORMAT (-10), please apply the solution from this topic – https://www.8theme.com/topic/i-can-not-update-xstore-from-my-wordpress/#post-359539

    This problem occurs when you are trying to update the theme or plugin on the different domain that the theme was activated (for example you activated the theme on localhost and moved it to live domain). Re-activation as described in the topic will help you.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team.

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