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Problems with PlugIn Visual Product Configurator

This topic has 2 replies, 2 voices, and was last updated 8 years, 5 months ago ago by Eva Kemp

Styrman

Participant

June 22, 2016 at 16:20

Hello,

We are using the Plugin Viual Product Configurator (VPC) on our website. With VPC its possible to combine product parts/items to one Product. In the cart, however, only the final product should be displayed, not every single part. This is not working in some cases. For instance all parts are shown in the cart dropdown at the header and when you are at the checkout page.
We have already spoken to the Plugin developer. They gave us the following information:

“Ok, the issue is caused by your theme witch do not trigger the hook we use to hide the cart item. You may notice that the item is hidden from the cart page but not in the minicart: http://prntscr.com/bjj5d8 or the checkout. Please contact you theme author and ask them to trigger the “woocommerce_cart_item_visible” over the cart item in the minicart and the checkout page.”

Can you help us here?

Best regards,

Fabian

#130675 Copied Theme version: 2.7 WooCommerce version: 2.6.1

1 Answer

Eva Kemp

Support staff

June 22, 2016 at 17:06

Hello,

Please take our apologies but it’s beyond our basic support scope to provide assistance regarding 3rd-party plugins and we don’t guarantee their full compatibility with the theme.
You may order additional customization via this form https://www.8theme.com/customization-services/ .

Regards,
Eva Kemp.

#130695 Copied
Tagged: fixes, plugin, problems, solutions, visual product configurator, woocommerce, wordpress
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