Problems with product display and variations

This topic has 4 replies, 2 voices, and was last updated 7 years, 3 months ago ago by Rose Tyler

  • Avatar: nuttietart
    nuttietart
    Participant
    August 25, 2017 at 20:35

    I have come to load some products into my woopress site, but when I try to define product variations the page just hangs. I have tried deactivated all plugins and this does allow the addition but causes the site to display oddly. Also I have added an item and have it as in stock and publish – yet I can’t see it on the front/customer end?

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 28, 2017 at 08:12

    Hello,

    Please update all required plugins https://www.8theme.com/download-plugins/ (https://www.8theme.com/faq/ How to update plugins included in theme?)
    Also, you need to ask your hosting provider support to increase memory_limit value.

    Regards

    Avatar: nuttietart
    nuttietart
    Participant
    September 11, 2017 at 10:02

    All plugins are showing as correct and most recent versions. though I am still have issues adding products. Same issue as before

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 11, 2017 at 10:11

    Hello,

    Please update Ultimate Addons for Visual Composer to 3.16.16 version and try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins).

    Regards

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