Problems with shipping address - by ianabel

This topic has 2 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Rose Tyler

  • Avatar: ianabel
    ianabel
    Participant
    February 3, 2021 at 16:44

    Hello, I am having problems with shipping address. I can not select a different country or city https://prnt.sc/y5u6sx Please is URGENT because orders can not be finished.

    Thanks

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 3, 2021 at 19:48

    Hello,

    Do you have this problem when a default theme (Storefront) is activated on your site?
    These fields are independent of our theme, so check your WooCommerce shipping settings
    https://docs.woocommerce.com/document/setting-up-shipping-zones/

    Regards

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