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Problems with site gallery and does not load the correct module on mobile devices

This topic has 2 replies, 2 voices, and was last updated 10 months, 1 weeks ago ago by Tony Rodriguez

Narcisus

Participant

January 13, 2024 at 07:49

Hello,
The theme does not load the module well in the mobile viewing (It works perfectly on a default theme);
As most customers access the site from mobile phones, it is a push back to enter and see an error when they want to upload a photo. It is the only impediment I cannot escape. everything else is ok.
See video https://streamable.com/we2n2h

Please, contact administrator
for this information.

#379774 Copied Theme version: 1 WooCommerce version: last

1 Answer

Tony Rodriguez

Support staff

January 13, 2024 at 13:35

Hello, @Narcisus,

We would like to inform you that we have addressed the issue you encountered, as discussed in a previous correspondence. https://www.8theme.com/topic/woocommerce-plugin-looking-funny-on-xstore-theme/#post-379757

Kindly revisit the matter after you have cleared your browser’s cache.

Best Regards,
The 8Theme Team

#379798 Copied
Tagged: gallery loading problems, mobile module errors, site gallery troubleshooting, woocommerce mobile compatibility, wordpress module loading errors, wordpress woocommerce themes issues
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