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Problems with the header and main menu of my website.

This topic has 3 replies, 2 voices, and was last updated 2 years, 2 months ago ago by LucyLu

  • Avatar: LucyLu
    LucyLu
    Participant
    February 3, 2023 at 04:54

    Hello, when I make a change in the header of my web page it changes to desktop mode or mobile mode depending on the setting. The problem is: the header changes to the same mode on all devices, not responsive. For examplee, if I make a change in desktop mode, in mobile version it looks like desktop, I’ll send you ss to explain myself better. Would you help me?

    How it looks when I make a change in desktop mode

    How it looks in mobile version

    Devices mobile version

    Devices in desktop version

    #345908 Copied Theme version: 1.0 WooCommerce version: 01
    2 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 3, 2023 at 05:30

    Hello @LucyLu,

    We suggest that you try disabling Mobile Content Optimization through Theme Options >> General/Layout, clear the cache, and then check the results.

    If this does not resolve the issue, please provide us with your WordPress Admin URL, Username, and Password in the private content area of this topic so that we will further investigate it for you on your site and help you out.

    Please note that it is important to take a complete backup of your site before doing so.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    #345909 Copied
    Avatar: LucyLu
    LucyLu
    Participant
    February 3, 2023 at 05:44

    Do you mean “Mobile Content Optimization”? I don’t see the Mobile Header Optimization option

    MCO

    #345911 Copied

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