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Problems with the images in Products - by Xenios_ze

This topic has 6 replies, 2 voices, and was last updated 9 years, 4 months ago ago by Eva Kemp

Xenios_ze

Participant

July 20, 2015 at 16:36

Hello, I am experiencing problems in the product images. In the woocommerce settings are set by default some dimensions for the catalog, single product image and product thumbnails. The hard crop is off. The problem is that when I upload an image it seems that it when it appears in the catalog, single product image and product thumbnails is cropped on the sides and I cannot get it fixed. How do I do it so that the images does not looked cropped?

#76011 Copied

5 Answers

Eva Kemp

Support staff

July 20, 2015 at 19:08

Hello,

Sorry, but I don’t see any issues with images on single product pages:
http://storage2.static.itmages.com/i/15/0720/h_1437415680_5503668_a1a1e3ce06.png

They are not cropped.
Please provide a direct page link and show a screenshot of the issue.

Thank you.
Regards,
Eva Kemp.

#76070 Copied

Xenios_ze

Participant

July 22, 2015 at 16:41

In this image i ve shown how the images are croped. In the catalog and single page the images are cropped on the 4 sides and you can see this when you click to see the image in its full dimensions.

https://www.dropbox.com/s/2mccdl6bu3t1qqj/Untitled.png?dl=0

I checked the demo that you have available for woopress and the images are not doing the same thing. All the images in its full size are shown without crop in a smaller size in the catalalog and single page.

#76536 Copied

Eva Kemp

Support staff

July 22, 2015 at 18:02

Hello,

I’ve set Woocommerce settings for images as described in our documentation:
https://www.8theme.com/demo/docs/woopress/#!/woocommerce
Please clear browser cache and check images now.

Regards,
Eva Kemp.

#76558 Copied

Xenios_ze

Participant

July 27, 2015 at 11:34

Thank you very much!!! I couldn’t find it by myself!! 🙂

#77183 Copied

Eva Kemp

Support staff

July 27, 2015 at 14:06

Hello,

You’re welcome.

Regards,
Eva Kemp.

#77225 Copied
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