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Problems with the new theme update and other problems with the product page

This topic has 36 replies, 3 voices, and was last updated 6 years, 8 months ago ago by Olga Barlow

  • Avatar: Tagbag
    Tagbag
    Participant
    March 3, 2018 at 09:44

    Hey,

    i really am sorry ^^
    I hope it is correct now.

    Regards 🙂

    Please, contact administrator
    for this information.
    #187050 Copied Theme version: electronics
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 6, 2018 at 09:44

    Hello,

    Provide me FTP host, please. Because when we use your site URL we get
    Status: Connection attempt failed with “ECONNREFUSED – Connection refused by server”.
    Error: Could not connect to server

    Regards

    #187292 Copied
    Avatar: Tagbag
    Tagbag
    Participant
    March 6, 2018 at 10:04

    Hey,

    ok, is it right now? Im sorry if not 🙂

    Regards

    Please, contact administrator
    for this information.
    #187296 Copied Theme version: electronics
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 6, 2018 at 14:02

    Hello,

    Nope, it does not work for us http://prntscr.com/inkz6f
    Can you, please, try to connect to your server using Filezilla? Does it work for you?

    Regards

    #187340 Copied
    Avatar: Tagbag
    Tagbag
    Participant
    March 6, 2018 at 18:12

    Hey,

    Thank you
    yes it works 🙂 you can find all the necessary data in the private content.

    Regards

    Please, contact administrator
    for this information.
    #187409 Copied Theme version: electronics
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 7, 2018 at 20:37

    Hello,

    Check the breadcrumbs settings now.

    Regards

    #187563 Copied
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