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Problems with the outdated view of products in the store

This topic has 3 replies, 3 voices, and was last updated 6 months, 3 weeks ago ago by Andrew Mitchell

Carolina

Participant

April 12, 2024 at 18:42

Hello,
I’m having trouble adjusting the store’s visuals. I want the products to look level. I adjusted the view to Shop/Products Design but I didn’t saw changes.

I appreciate your help,
Thank you

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#391481 Copied Theme version: 9.3.4

2 Answers

Tony Rodriguez

Support staff

April 13, 2024 at 07:05

Hello, @Carolina,

Thank you so much for purchasing our theme and contacting our support center.

1/ For seamless functionality and to prevent any potential issues, it is imperative that both the XStore theme and the XStore core plugin are maintained at their latest versions. We kindly request that you proceed with updating the XStore theme to the latest version, and Xstore core plugin, to ensure optimal performance of your site. https://xstore.8theme.com/update-history/

You can find detailed instructions for updating the theme at the following link: https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

We kindly recommend that you take a complete backup of your site before proceeding.

2/ In order to address the concern you have brought to our attention, we kindly request that you proceed to the ‘Xstore Builders’ section, then select ‘Single Product Builder with Elementor’. Once there, please feel free to make the necessary modifications in accordance with your specifications and ensure to save the changes by updating it.

For your convenience, we have provided visual aids in the private content area to assist you with this process.

We hope you find these instructions beneficial. Should you require any further assistance, please do not hesitate to reach out.

Warm regards,
The 8Theme Team

Please contact administrator
for this information.

#391536 Copied

Andrew Mitchell

Support staff

May 2, 2024 at 17:38

Dear Carolina,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#393775 Copied
Tagged: ecommerce solutions, outdated view, product display issues, store problems, update woocommerce, woocommerce, wordpress templates
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