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Problems with the price in variable products

This topic has 9 replies, 2 voices, and was last updated 7 years, 5 months ago ago by Rose Tyler

Immograf

Participant

June 4, 2017 at 11:54

Hello,

We are developing a website with variable products. In the responsive versions everything is running ok, but in the desktop one, when you select the options, for example the size, the price doesn’t loads.

I leave you the direction in the private content. If you have any dubte please aks me.

Thanks you very much for your help.

Please, contact administrator
for this information.

#164963 Copied

8 Answers

Rose Tyler

Support staff

June 6, 2017 at 07:16

Hello,

Please provide wp-admin access in Private Content.

Regards,
Rose Tyler.

#165023 Copied

Immograf

Participant

June 7, 2017 at 09:25

Hello,

Ok. Here you are.

Thanks.

Please, contact administrator
for this information.

#165180 Copied

Rose Tyler

Support staff

June 7, 2017 at 09:40

Hello,

You need update theme to the latest version (3.0.2.1), find it on ThemeForest where you bought theme https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
Log in to your account and go to the Downloads area.
Then follow the documentation to update theme https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.

Regards,
Rose Tyler.

#165181 Copied

Immograf

Participant

June 8, 2017 at 07:58

Hello,

We have just done it but the problem stills happening. The strange thing is that in the responsive options it runs ok. Also in the product “vestidos” we have another problem which is that always says that is not available.

Could you please help us please?

#165257 Copied

Rose Tyler

Support staff

June 8, 2017 at 12:08

Hello,

Seems it works fine with parent theme https://prnt.sc/fhcnbf, so you need to check your changes in child theme.

Regards,
Rose Tyler.

#165291 Copied

Immograf

Participant

June 8, 2017 at 12:46

Ok, but do you have any idea of what kind of changes should we check? Because we have only done changes in the style.css, so I don’t understand which is the problem.

Thanks.

#165299 Copied

Immograf

Participant

June 8, 2017 at 13:06

Ok, I think that we have just solved it. Thanks for your help.

Regards!

#165306 Copied

Rose Tyler

Support staff

June 8, 2017 at 14:53

Hello,

You’re welcome!
I’m glad that you sorted out.

Regards,
Rose Tyler.

#165319 Copied
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