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Problems with the product page gallery, don´t work.

This topic has 2 replies, 2 voices, and was last updated 3 months, 3 weeks ago ago by Tony Rodriguez

Carolina

Participant

July 22, 2024 at 17:28

The gallery inside the product page does not work. We investigated and saw that there are Javascript errors, but we don’t know how to solve it. We await your response, thank you.

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#406401 Copied Theme version: 9.3.10

1 Answer

Tony Rodriguez

Support staff

July 23, 2024 at 05:53

Hello, @costas,

Thank you for contacting us and for using XStore.

1/ Upon reviewing your site, we have noticed that it is currently running an outdated version of the XStore theme and core plugin.

We kindly request that you update your XStore theme to the latest version (9.3.15) and the XStore core plugin to version (5.3.15). These updates are crucial for optimal performance and functionality of your site.

For details on the enhancements and fixes included in these updates, please refer to our changelog at:
(https://xstore.8theme.com/update-history/)

Additionally, we recommend reviewing our theme documentation for guidance on how to implement the updates effectively. You can access the documentation here:
(https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ )

Afterward, please check again.

We trust these resources will assist you in updating your site smoothly.

2/ Afterward, we would recommend you apply patches – https://www.8theme.com/documentation/docs/how-to-use-xstore-patcher/
All will be fine.

Should you require any additional assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

#406431 Copied
Tagged: fix woocommerce gallery, product page gallery issues, product page gallery solution, resolve woocommerce issues, woocommerce templates, woocommerce wordpress errors, wordpress templates problem
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