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Problems with the Responsive - by Immograf

This topic has 6 replies, 2 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

Immograf

Participant

February 3, 2016 at 10:07

Hello,

I have some problems with the responsive of my website. We have developed it with the classico theme. I don’t now if this could be because of the version or if we have done something, in spite of this could you help me to find a solution?

Thanks for your help!

Please, contact administrator
for this information.

#111401 Copied

5 Answers

Eva Kemp

Support staff

February 3, 2016 at 11:01

Hello,

As I see your site is responsive on mobile:
http://storage1.static.itmages.com/i/16/0203/h_1454493635_9346627_ebcded69f1.png

Please clarify your issue with more details and provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#111406 Copied

Immograf

Participant

February 3, 2016 at 11:26

Hi Eva,

Thanks for your response.

We have seen this problem with Iphone 6 (iOS 9.2.1) and Ipad air (9.2.1). It does the responsive but not ok. In the private content there is a link with an example.

Please, contact administrator
for this information.

#111413 Copied

Eva Kemp

Support staff

February 3, 2016 at 14:31

Hello,

Please clarify what theme version you’re using.
We can’t check it in Appearance > Themes because seems you edited both parent and child themes.

Regards,
Eva Kemp.

#111450 Copied

Immograf

Participant

February 3, 2016 at 15:17

I’m not sure, I just know that is not the last one, the 1.4 so looking the dates I think is the 1.3

#111461 Copied

Eva Kemp

Support staff

February 3, 2016 at 16:33

Hello,

The responsiveness issue was fixed in the recent theme update, so we recommend you to update the theme to the latest version 1.5.

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#111485 Copied
Tagged: responsive design issues, responsive wordpress, woocommerce solutions, woocommerce themes, wordpress problems, wordpress solutions, wordpress troubleshooting
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